Start with the symptom
If something needs attention after work we carried out, send us the job details and clear photos. We will review your message and explain the next step for your installation.
Honest scope
Our team focuses on supplying and fitting windows and doors and supporting work we have carried out. We do not routinely offer glass replacement, small repairs or work on installations by other companies. If you are local and have an urgent problem, you may email us with a brief description and photos. We will tell you whether we have someone available. An enquiry does not confirm a visit.
If we agree to a visit outside the cover for your own installation, we will confirm any travel or call-out charge before you book. We will explain any proposed work and its cost separately. We do not run a dedicated emergency boarding or 24-hour repair service.
To make a complaint, email info@window4you.co.uk with your order reference and a summary of the issue. We'll acknowledge your complaint and explain how it will be handled.
Four useful photographs
For water ingress, include the wall, cill and area above the opening. Do not remove covers or force the mechanism.
Straight answers
Before you book a visit.
Repair FAQs.
We do not routinely offer glass replacement, small repairs or work on installations by other companies. If you are local and have an urgent problem, you may email us with a brief description and photos. We will tell you whether we have someone available.
We do not routinely offer glass replacement. If the unit is part of work we carried out, send the job details and clear photos and we will explain the next step.
We do not run a dedicated emergency boarding or 24-hour repair service. For immediate danger, secure the area and contact the appropriate emergency service.
That depends on the original paperwork, date, cause and exclusions. See our guarantees and aftercare page for how claims are routed.
Call-out and labour are quoted after we understand the fault. Parts and follow-up work are confirmed once the system and components are identified.
Start your quote
Send photos on WhatsApp or complete a short form. We’ll reply with a clear next step.
Start your quote
A few details now. A clear, written price after we measure.